We apply the best methods of cold and warm calling. 5 seconds - this much time it takes our service to call the client after receiving the request

Predictive dialing - the robot calls customers itself. You do not pay money for dial tones or canceled calls, you pay only for actual interactions

Operator training and provision of tools for ensuring the highest calling efficiency and increasing conversion rate of outbound calls

Collection and analysis of key indicators, qualitative and quantitative assessment of the operators’ work

Technical audit and Stress analysis

Development of recommendations and control of implementation of changes

IVR menu: reducing the spendings on the call center and the wage fund using a voice robot. Automated customer data base dialing with the ability to work using complex scenarios. For example, in case of an affirmative answer to a client's question, the robot can send a commercial offer to the client’s email which is already in the customer data base. Integration with your CRM and data base

The implementation of complex scenarios of multichannel communications (Voice, email, SMS, PUSH, chat bots, Viber, WhatsApp)

Auto surveying and surveying using a robot

Development and testing of interactive scripts, development of distance learning programs for operators

Staff selection for specific business objectives, KPI and motivation development

Sales training and advanced training

In the admin dashboard of our CRM system you see everything what is required for analyzing the work of your employees

Call recordings, Call durations, Call costs, Number of missed calls, Number of canceled calls, Data on the effectiveness of calls depending on operators, projects and divisions, Online monitoring and reports on the work of the call center via SMS and Telegram notifications

Due to detailed analytics, our clients have the main metrics of their business at their fingertips and have an opportunity to make management and staff decisions considering precise numbers, not personal feelings

Consulting clients via any communication channels e-mail, SMS, Telegram, Viber, WhatsAPP, Wechat

Operators online 24/7

Highly-qualified and professionally trained personnel